Privacy Policy
Effective date: January 1, 2026
Oak Bioinformatics LLC ("Oak Bioinformatics", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our software, or interact with our services.
If you do not agree with the terms of this Privacy Policy, please do not access our services.
1. Information We Collect
Information You Provide to Us
We may collect information that you voluntarily provide, including:
- Email address (for product access, updates, and support)
- Name or affiliation (if provided)
- Messages or inquiries sent to us
Automatically Collected Information
When you visit our websites, we may automatically collect limited technical information, such as:
- IP address
- Browser type
- Operating system
- Pages visited and timestamps
This data is used for security, analytics, and site performance.
Genomic and Analysis Data
Oak Bioinformatics software products (such as OakVar and related tools) are designed to run locally. We do not collect or upload genomic data unless you explicitly configure a service to do so.
2. How We Use Your Information
We use collected information to:
- Provide software access and setup instructions
- Communicate product updates, launches, and relevant announcements
- Respond to inquiries and provide support
- Improve our websites and products
- Maintain security and prevent abuse
We do not sell your personal information.
3. Email Communications
By providing your email address, you consent to receive:
- Setup or access instructions
- Product-related updates and announcements
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails. Transactional or service-related emails may still be sent when necessary.
4. Data Sharing and Disclosure
We may share information only in the following circumstances:
- With service providers that help operate our infrastructure (e.g., email delivery, hosting)
- To comply with legal obligations or lawful requests
- To protect the rights, safety, or security of Oak Bioinformatics and its users
We do not share genomic data unless explicitly authorized by the user.
5. Data Security
We implement reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction or deletion
- Withdraw consent for marketing communications
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our websites and software may contain links to third-party services. We are not responsible for the privacy practices of those third parties.
9. Research and Non-Clinical Use
Oak Bioinformatics software is provided for research and informational purposes only, unless explicitly stated otherwise. Our services are not intended for clinical diagnosis or medical decision-making.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: